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How to stop an Automation
How to stop an Automation

Manually stop an Automation from continuing to run through the steps

Justin Tilley avatar
Written by Justin Tilley
Updated over a week ago

In Eagle, there is often many Automations running in your account. There maybe occasions when you want to stop an Automation that is currently running. This article will explain a couple of ways to do it.

One thing to mention is that many automations run through very quickly, in a matter of seconds, so those can be hard to stop as you may never get to them in time to stop them. But many automations have 'Wait' steps in them. These are the ones you are more likely to be able to stop.

1st Method

This method is done by opening the contact or the property, and on the left side bar, under the subheading Automations you will see if there is any automations currently running. Those running will have a little red cross next to them (circled below in blue). To stop the automation, you will only need to click the little red cross.

2nd Method

The other option is to open the Automations page

One column, on this page is labelled Running. In this column you will see any currently running automations (circled below in blue).

When you click the number, you will be taken to a page which is a list view of all the the instance of this particular automation that are currently running. You can stop the automation by clicking on Cancel.

For any further assistance with this please contact our Eagle Support Team;
P: (03) 9016 0444 E: [email protected]

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