How to use segments
Justin Tilley avatar
Written by Justin Tilley
Updated over a week ago

Segments are a dynamic list of records that meet a certain filter criteria that you have set, allowing you to easily access them at any time. You can think of segments as a saved filter.

With segments you can:

How to create a new segment

  1. Add your desired filters

  2. Click 'Save Segment'

  3. Name your segment (give it a descriptive name so you can reference it later)

  4. Your segment now shows in the sidebar.

Click the arrow slider to expand or collapse the panel.


|How to edit an existing segment

  1. Click on an existing segment in the sidebar

  2. Make your desired changes to the filters

  3. Click 'Save Segment'

  4. Choose the update segment option and click Save

How to create new segments from existing segments

  1. Click on an existing segment in the sidebar

  2. Make your desired changes to the filters

  3. Click 'Save Segment'

  4. Choose the new segment option and name your segment

How to share segments

When creating a segment you have the option to share it with other users, teams or offices within you account. You can set the sharing settings when creating or editing a segment.

How to view segments that have been shared with you

Once another user has shared their segment with you, your team or your office, it can be displayed within your sidebar so you can access it easily.

  1. In the Segments section of the sidebar, click 'Show Shared Segments'

  2. Use the dropdown to find the segment you'd like to add to your sidebar

  3. Click 'Add to sidebar' to add the segment to your sidebar

You can not edit segments that have been shared with you, only the segment creator can edit it.

Hint: Sharing segments is especially useful for defining and centralising the segments used within your account. For example, a sales manager may create and maintain a suite of segments which all users assigned to the sales team would use. If a change is needed the sales manager updates the segment and it updates for everyone.

Default segments

Eagle comes with a suite of default segments to get you started. Default segments can not be changed. You can either use the default segments or tailor your own segments by creating a new segment from them.

For any further assistance with segments, please contact our Eagle Support Team;
P: (03) 9016 0444 E: [email protected]

Did this answer your question?