Buyer Table

How to manage and communicate with buyers on a listing

Justin Tilley avatar
Written by Justin Tilley
Updated over a week ago

The buyer table is designed to make it easy to manage and communicate with buyers.

Contacts are added to the buyer table as follows:

  • When they submit an enquiry on a listing via an Eagle website or an online portal

  • When their phone/email/in person enquiry is recorded manually via New > New Enquiry

  • When they are marked as having attended an inspection

  • When they are recorded as having made an offer on the listing

  • When a Note is manually added, and 'Visible on vendor report' is checked against the associated listing

You can find the Buyer table by navigating to any sale listing and clicking on the Buyer tab.

The buyer table is rich with buyer data and tools that make it easy to curate lists of buyers, communicate with them and log notes.

View buyer activity

View and log notes, enquiries, inspections and offers.

Status tracking

Keep track of the buyers interest level, whether they have been sent a contract or what their price feedback is.

Filters

Curate lists of buyers based on their activity, interest level, contract request status, price feedback and more.

Sorting

Order your list of buyers so you can prioritise your efforts. eg. offers highest to lowest, next tasks most due, most interested to least interested and much more.

Bulk actions

Select your curated list of buyers to send a bulk email, bulk SMS or generate a PDF call list. If bulk emailing buyers, the recipients are BCC'd by default.

Column display, ordering and resizing

Set which columns you'd like to display, what order they should be in and how wide each column should be so that you can control the exact information that is important to you. Any custom display settings are saved to your user account.

Vendor reporting

Vendors are kept up to date as buyer information automatically flows through to the interactive owner portal.

For any further assistance with using the buyer table please contact our Eagle Support Team; P: (03) 9016 0444 E: [email protected]

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