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Eagle Caller ID for Android

Learn how to setup and the Eagle Caller ID mobile app.

Josafet G. Masaoay avatar
Written by Josafet G. Masaoay
Updated over 3 weeks ago

Summary

Learn how to set up Eagle Caller ID to receive notifications with key contact information during calls, including incoming and outgoing call details and prompts to log calls.

This article covers:

About Eagle Caller ID

When you receive a call, miss one, or place a call with a contact in your database, Eagle Caller ID will show a notification popup with crucial information about that contact. The information displayed in the popup includes:

  • name

  • photo

  • contact groups

  • spouse

  • ownerships

  • tenancies

  • listings they have inquired about, inspected or offered on

Tap the notification to view the contact in the main Eagle CRM app, or tap one of the buttons to take action, such as calling back or logging a call.

Set up Eagle Caller ID on Android

Download the EagleCRM mobile app and set up your account. To set up your Caller ID on Android:

  • Install the Eagle CRM app on your phone

  • Once installed, tap EagleCRM

  • Enter your email > Tap Continue

  • Enter your password > Tap Login

  • On the Dashboard screen, tap the Menu icon in the upper left corner

  • Tap Settings at the bottom of the menu

  • Tap Caller ID

On the Settings-Caller ID screen, you may enable the following:

  • Incoming caller ID - This displays a notification with contact information when you receive or miss an inbound call from a contact in your database

  • Outgoing contact info - This displays a notification with contact information when you place a call to a contact in your database

  • Prompt to log calls - This prompts you to log a call note after a phone call finishes with a contact in your database

  • Tap Incoming caller ID

To enable Eagle Caller ID, on the pop-up, you can set EagleCRM as your default caller ID:

  • Tap Eagle CRM as a default app > Tap Set as default

  • Tap Outgoing contact info

  • Tap Eagle CRM as a default app > Tap Set as default

  • Tap Prompt to log calls

  • To sync your data, tap Sync Now

For any further assistance with using Eagle Caller ID, don't hesitate to get in touch with our Eagle Support Team:

For iPhone users, learn how to set up your caller ID for iOS.

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