The Eagle Caller ID mobile app allows you to know who is calling without having to add or sync contacts to your phone.
How to setup Eagle Caller ID
Download Eagle Caller ID from the Google Play store (iOS version coming soon)
Login using the same credentials you use on the desktop
Enable the required permissions (click here for help with enabling permissions)
Switch on the caller ID options you'd like to use:
Incoming caller ID - Displays a notification with contact information when you receive or miss an inbound call from a contact in your database
Outgoing contact info - Displays a notification with contact information when you place a call to a contact in your database
Prompt to log calls - Prompts you to log a call note after a phone call finishes with a contact in your database
How Eagle Caller ID works
When you receive a call, miss a call or place a call to a contact in your database, Eagle Caller ID will show a notification popup with key information about that contact. Information displayed in the popup includes:
listings they have enquired, inspected or offered on
Tap the notification to view the contact in the main Eagle CRM app, or tap one of the buttons to make an action like calling back or logging a call.
For any further assistance with using Eagle Caller ID, please contact our Eagle Support Team;
P: (03) 9016 0444 E: [email protected]
Using an iPhone? Visit this help article to setup Caller ID for iOS.