Eagle Sync establishes a link between your email account (G Suite, Office365, Exchange, etc.) and your contact records in Eagle. The Email to Eagle sync feature logs your incoming and outgoing emails under the relevant contact in Eagle.

Email sync added an extra layer of security for your Eagle user accounts to be synced to Microsoft 365. Each authorisation attempt now requires approval for each Eagle user attempting to sync their external email account.

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The calendar sync operates in both directions, meaning that updates made to your calendar in Eagle will also be reflected in your connected calendar account, and vice versa.

It's important to note that when setting up either the email sync or calendar sync options, you will have the flexibility to choose between a one-way or two-way sync depending on your preferences.

Note: To ensure that the email gets recorded in Eagle, the email address provided must match the email address saved in the Contact record exactly.

For instructions on setting up the Calendar Sync, please click here

To synchronise the emails sent from your personal email account with the contacts in your Eagle account:

Connecting with your email sync and your Microsoft account will require arranging for your Microsoft 365 global admin user to approve this for you.

For Microsoft365 Admin users, you can control whether end users can authenticate themselves against your Nylas application or need an administrator to approve their authentication attempt.

Some Microsoft applications require administrator approval before end users authenticate against them. If an end user tries to authenticate with an application and its admin hasn't granted their consent, Microsoft displays a notification that prompts them to either continue without permission or log in as an admin and grant permission.

As a Microsoft Admin user, you can control whether end users can authenticate themselves against your Nylas application, or an administrator needs to approve their authentication attempt.

Configure user consent settings.

To configure user consent settings through the Microsoft Entra admin center:

More information on this can be found here.

To enable the admin consent workflow and choose reviewers:

As an administrator, you can authenticate the end users to your application on their behalf. In some cases, end users might not be able to authenticate without permission from an administrator or the company.

When this happens, end users can submit approval requests from the "Approval required" notification:

After the email administrator approves the user's request, the end user can restart the authentication process and connect their account to Nylas using the same process outlined above accessed via Settings > Integrations > Email & Calendar sync.

Your email has been linked, and the final step is to activate the synchronisation. 

You can then choose which email server your emails from Eagle will be sent from: